Virgin media web safe not working. com, @ntlworld. Virgin media web safe not working

 
com, @ntlworldVirgin media web safe not working  From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHi can anyone help my email account is not working I've tried using my email app on my phone I've tried using chrome Web page and my - 5139004

Navigate to the My Apps tab and select Web Safe from the menu. Nothing that I can do, unfortunately, as I am not a VM employee. 0 Kudos. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. Many thanks. -- Child Safe not working in Security matters 41 minutes ago; Child safe not working in Security matters 6 hours ago; Child Safe Not Working in Security matters Sunday; Web safe not working when enabled in Security matters Sunday; Child Safe show is off but it's on and can't change it. Web Safe requires the use of Virgin Media DNS to work. Post a question. Stay safe online. Register or sign. It's been on since the start. The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. 67. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Staying safe online with Virgin Media Web Safe. Switched On Families. I have reset the hub, checked the connections and followed the help promts. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. I'm on a top, up to date laptop using an up to date browser and I've tried three using Windows 11. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Glad to hear that you spoke with our team to look to get this resolved for you @MRSH. 100 nslookup protonvpn. I have the same issues. Any advice on how to proceed. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Networking and WiFi. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. ExpressVPN. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. 1). Hi, my child safe is not working and indeed my AS isn't Virgin. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term!Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 1 (this will allow you to access your router’s settings)/ If you’ve put the router in “Modem” mode, use this IP address instead: 192. net, according to broadband news site ISPreview. Child safe is switched on but has stopped blocking adult sites (it used to). Child Safe not working in Security matters Tuesday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2 weeks ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoConsider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache in a browser's Incognito / Private window an alternative browser If issue persist post back here to have issue flagged to forum team. If it was a scam, they will be able to help and protect you from falling victim to fraud. ExpressVPN. Try a different DNS to confirm access which should bypass VM web safe. If you haven’t changed your password, the default one is placed on the bottom of the router. . Setting the Chrome browser to use a secure DNS may also bypass the Child Safe filter. If the problem persist post back here to have issue flagged to the forum team. ”. 2. I'm sorry to hear you're having issues with changing the web-safe options online currently, in order to help out I will send you a PM here shortly. Either the customer can't move the sliders or they can but without effect. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. The web filters introduced by ISPs use network-level filtering of broadband connections to block access to adult and illegal content. 8. 5. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Networking and WiFi. This was working for me until about August. This has been the case for a few weeks and I have been unable to access websafe settings. Go to solution. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. BTW is there a reason why you are access the old site page for Web Safe?. @Client62, when Web Safe blocks access to a site it does so by redirecting the request. There are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. 1. Please can you advise? This is what I see when I go to this site: AS Name Virgin Media AS Number 5089 Cloudflare Data Center LHR I recently joined Virgin Media and haven't modified any setti. My Virgin Media App. never-displayed Additional options Related Device or Service. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Learn more. Account - Cable. 3. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. These tools can be installed across all devices, including mobile phones, computers and consoles. google (disable when using mobile data) 0 Kudos. 1. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. 168. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. It's been on since the start. Virgin Media Community. . It’ll automatically detect and remove viruses, malware, ransomware and spyware. This was not happening just before my moving home was complete, so something must have been reset after that, a few days ago. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. VodafoneChild safe issues, Virgin Media customer service is appalling in Security matters yesterday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday; Child Safe not working in Security matters Wednesday; Parental controls - can't block specific website in Switched On. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereMy Virgin Media, making managing your account easier with all your information in one place. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. Requires activation. Networking and WiFi. I have just noticed child safe is not working, have signed into my account but despite saving the settings it still remains switched off. How do I install Internet Security? How do I uninstall Internet Security? What are viruses and firewalls? Virgin Media Internet Security How to use Virgin Media Internet Security?. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. However, adult sites are not blocked. 1. SpeedIf you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. To confirm the settings update, click “Yes. Child Safe not working in Security matters yesterday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters a week ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoEmail address. From his point of view, I understand that he is correct in assuming that. TAlmontaser. Virgin Media and you have confirmed Child Safe is on. org. Stay safe online. 1 site and checking AS Name value says Virgin Media and it does. It is showing as switched on, but nothing is being blocked. 0. Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched On Families 3 weeks ago Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Manage Your Account. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. To fix this you’ll need to log in to your router and change a few settings. Nah - maybe for teenagers but not for tweens or younger ones. Thank you for your post. Phone. Options. This has been working for ages without any issues. com, @blueyonder. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. in Security matters 12-10-2023 No there is not; technically not possible. Child safe not working. not very safe!! nobile Posts: 574 Forumite. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. r. My wifi has suddenly stopped working. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. I'm very sorry for the issue you're having with Child Safe. The 2nd one again was to wait but they gave me a reference number to follow up with their IT team. What to do if Virgin Media Web Safe isn't working. Virgin Media: Web Safe. Virgin Mobile. I can’t access the page, when I click on Websafe in settings I get to a page which says “we are doing some work on our site we will be back soon” When will this be fixed? From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Experiencing connection issues or faults? Check your Virgin Media service status here. Virgin Fibre Areas only. Unlike some posts here, I want Child Safe to work. Thank you for the help. Use the old Web Safe page (shown on left) until Virgin Media resolve ongoing issues with the their new page (shown on right). Connect to the router with a LAN cable. I advise that. I have effectively worked around this in a similar way. 0 Kudos. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. Unlike some posts here, I want Child Safe to work. Does the issue persist: when using your browser's Incognito / Private mode; usually accessed by pressing Ctrl + Shift + P in Firefox or - 5104291The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. Check that childsafe is enabled on your Virgin Media account. 5. Click Apply. Tuning in. 1. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Security matters. Child safe - not blocking unsuitable websites in Security matters Monday; Websafe not working in Switched On Families Monday; Child safe not working in Switched On Families Sunday; Child safe not blocking sites in Security matters Saturday; web safe not working in Switched On Families a week agoClick the big on/off icon to connect. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereWeb safe provides ultimate protection when using the internet. Web safe not working when enabled. For best. It stops all kind of rubbish from popping up which we’re now stuck with. Security matters. Virgin media web email account not working. Go to My Apps. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. I'm very sorry for the issue you're having with Child Safe. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. uk, which will give you a rough idea on if it's a single ISP in the UK that's. I do not pay the extra £3 a month for the internet security. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. 8) and CloudFlare (1. There are no guarantees that my advice will work. AS Name. Child safe not working. Account - Cable. 4. I have plenty of ways of safeguarding stuff that comes in - the real frustration with virgins service is the complete radio silence when they implement updates which don’t work for about a week and you. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Thanks for joining our help forums and for your first posts here, glad to have you on board! A warm welcome to the VM community. Web safe Child does not work Virgin Router. The white l. Just to set expectations the issues with Child Safe have persisted for over 12 months. The computers and devices you wish to authorise are set up so that. 1. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Hey @DavidCalla,. I added it to the 'allowed websites' list, and it's working fine. never-displayed Additional options Related Device or Service. QuickStart, set up and connections. Data not working. Changing Virgin Media Web Safe Settings on a Mobil. Child Safe show is off but it's on and can't change it. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Certain ISP's around the world, and Virgin Media specifically, are using a service called "web safe" which is a service that is blocking domains from being accessed through certain devices. Any help appreciated. Regards, Steven_L. Child Safe not working. hi I’m trying to add a website to the restricted websites on child safety but it’s not working. I click on the run test on my system only to repeatedly receive the message "sorry we cannot test your system right now". When child safe was switched on, I couldn’t access any dodgy websites (like porn or gambling etc). The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. . With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. Tried turn off and in again but didn't - 5415999. It gives me a message that says: "The entered credential or authentication information does not work or are no longer accepted by provider. Toggle the button next to Child Safe option to turn it Off. I advise that. 220. Web safe provides ultimate protection when using the internet. By default Web Safe blocks access to VPN sites. The filters can automatically block pages by IP addresses or by examining keywords. Click: Settings. You’ll pay nothing for 3 months (with no payment details. Child safe not working. It’s easy to turn on. Options. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Account - Mobile. Overall, Virgin Media broadband is highly recommended for those fortunate enough to have access to it and holds the potential for wider coverage in the near future. 123 and 194. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. on ‎26-08-2022 16:41. For £12. If your site is blocked by a majority of ISPs, it may be that there is a. Networking and WiFi. Then check that you are not using a VPN, and that you are using the Virgin Media DNS servers (they are 194. thank you for steering me in the right direction with the forum. 3. In order to look into this for you further, we'll send you a private message on here. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Try both Mac and Windows. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. Hi chg194 . web safe not working in Switched On Families a week ago; Child Safe Not Working in Security matters a week ago; Top. com (connection reset error). com 194. com, @blueyonder. I'm a Very. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to. My Virgin Media App. Virgin Media accepts no. Manage Your Account. Networking and WiFi. Child safe won’t click on in Security matters Tuesday; Installed Web Safe on Mac. refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. Andrew_M2. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. Forum team are best placed to help and issue has been flagged to them. SpeedQuickStart, set up and connections. on ‎06-04-2023 07:40. com 9. Networking and WiFi. Security matters. 4. Staying safe online with Virgin Media Web Safe. 1. I'm having the exact same issue, I'd be very grateful if you could help resolve it, I've also tried on various computers, browsers, same problem. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Options. Account - Cable. Tried to use the radio buttons on websafe. I'm a Very Insightful Person , I'm here to share knowledge, I don't work for Virgin Media. Learn how you can change Web Safe settings to turn Child Safe off. This is my first post here as I normally find a solution to my problems or manage to work them out myself. Tuning in. Thanks for coming back to us to get this issue with your Web Safe services looked into, I am sorry if this has been causing some frustration 😥 I have a link here which may help in getting your issue fixed 👉 Web Safe Help - Could you please take a look to see if a resolution is here? Child safe not working in Switched On Families a week ago; web safe not working in Switched On Families 2 weeks ago; Child Safe Not Working in Security matters 2 weeks ago; Child safe not working in Security matters 2 weeks ago; Child safe not working in Security matters 3 weeks ago QuickStart, set up and connections. 168. Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. Browse Virgin Media Virgin Media Community. 9. Child safe not working in Security matters 2 weeks ago; Block websites by pattern in Switched On Families 3 weeks ago; A website is blocked in Switched On Families 3 weeks ago; Child Safe show is off but it's on and can't change it. Web Safe only works on devices connected to your Virgin Broadband at home. Hi Travis, Since last Monday, the child/web safe has stopped again. Internet not working on Mac even though all other devices are ok From the device on which Web Safe is not working: what AS Name value is reported when you visit are you able to visit site? BTW: is there are reason why you are access the old Web Safe page?-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 1. Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. Virgin media asked me via Twitter to post here to see if someone can sort this out. 100). When I got the Manage Websafe Settings I get the virgin - 5135652 - 21. Tuning in In response to Ashleigh_C. Having problems with Websafe again. See for more details. I've flagged this with VM before and nothing happened. Joining in. 1. Phone. I am really suferring from inability to enable Web Child Safe in my Virgin media acoount. Thanks for coming back to us to get this issue with your Web Safe services looked into, I am sorry if this has been causing some frustration 😥 I have a link here which may help in getting your issue fixed 👉 Web Safe Help - Could you please take a look to see if a resolution is here?Using the device on which Web Safe appears not be working from go to 1. Networking and WiFi. Stay safe online. Security matters. in Switched On Families a week ago I have realised that although the web safe setting are working on my device, they are surprisingly not working on my kids device and you are able to access restricted websites straight away. 6. SpeedCyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Please can you advise? This is what I see when I go to this site: AS Name Virgin Media AS Number 5089 Cloudflare Data Center LHR I recently joined Virgin Media and haven't modified any setti. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. . We would like to show you a description here but the site won’t allow us. I used to enable it for many years. Switch on Child Safe. Hi @DavidCalla thanks a lot for your confirmation, that's great news! Thanks for taking your time to let us know. Simply return to the browser you sent the message in to check and respond. Our domain is failing to resolve correctly on Virgin Media DNS servers, but it resolving correctly on all other ISPs and public DNS including Google (8. on ‎08-02-2023 16:22. Top offers; Discover Virgin Media; Broadband deals;. Please can you advise. com 194. I just got a URL from the IT team for the VPN. 1. 168. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. As a consequence if the site is requested over: As a consequence if the site is requested over: HTTP then the redirection succeeds and Virgin Media's Child Safe or Virus Safe page is shownIf you would like the Web Safe settings changed, let us know as this can be a work around for now. I don't work for Virgin Media, I'm a VM customer. View Apps > Web Safe > manage your Web Safe settings - takes me back to the. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Broadband deals;Hi, Thanks for your reply, unfortunately this didn't work. Tried every browser, device, incognito mode etc. Look out for the envelope in the top right-hand corner. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Options. Networking and WiFi. not the VM Hub. New to Virgin Media Store Rent now. Browse Virgin Media Virgin Media Community. Hey @DavidCalla,. I'm having the exact same issue. com 194. Available with M50 broadband or faster. Tested it out today via a simple Google search. What do the colours mean? Yellow. Its features include firewall, parental control, ad blocker, identity theft protection and. Please help me resolve this. Web safe settings not working. Networking and WiFi. Stream from Virgin Media. I've flagged this with VM before and nothing happened. Login in the the Virgin Media online account and try the to enable websafe. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Abdelmonem. I've flagged this with VM before and nothing happened. I’m losing the will to live. Manage Your Account. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Please help. For Android: Settings >> Connections >> More connection settings >> Private DNS. Switched On Families. Hi Sabrina Two weeks ago child/web safe was working fine, but only a week ago everything stopped, even blocking websites manually stopped, - 5395816. Internet not working on Mac even though all other devices are ok in Security matters 2 weeks ago; Re: Child Safe Not Working in Security matters 2 weeks ago; Web safe not working in Switched On Families 2 weeks ago; Re: Child Safe not working in. We would like to show you a description here but the site won’t allow us. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. I’ve called VirginMedia several times and they have not been able to help. 100). Internet not working on Mac even though all other devices are ok in Security matters a week ago; Re: Child Safe Not Working in Security matters a week ago; Web safe not working in Switched On Families a week agoFrom the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. 4. uk. Stream from Virgin Media. Entertain me; Broadband Deals. Learn more. Every computer on the internet must have a unique. i have looked at the forum and made amendments as suggested by turning the web safe toggles section off and they have been off for the past few days and I’m still experiencing this issue.